Cloud-based contact centre
More professional and efficient booking with a cloud-based contact centre
In the old days, just picking up the phone was enough. Not any more. The modern client gets in touch with their supplier through an array of different channels such as the telephone, e-mail, chat, social media, web callback and more. Does your hotel have what it takes to fulfil this requirement? A great contact centre solution from Intelecom may be just what it takes for the guest to book their conference or stay with you.
If you are thinking that this might not be relevant to your hotel, just remember that 58 % of Norwegians drop suppliers who do not reply the way they expect them to. Some of our most satisfied customers have adopted our cloud-based contact centre, and they believe that it has improved the efficiency and simplified life in the back-office.