Skype for Business

Intelecom has extensive experience with Skype for Business solutions

Intelecom has extensive experience with implementing Lync / Skype for Business solutions. As a system integrator, we have set up a wide range of solutions with telephone exchanges, contact centres, switchboards, SMS and video.

More and more customers are seeing the benefits of telephony in the Lync/ Skype for Business solution. Intelecom can help you with that. Intelecom is not connected to any specific SIP supplier, so you can take your pick. We are happy to assume responsibility for the entire process – from system design, via planning, installation and roll-out to clients and end-user / administrator training. Intelecom is a Microsoft Partner, and we have several certified technicians who can help you.

As Norway’s leading Alcatel partner, we are constantly working on integration with Alcatel exchanges. Either directly to the exchange, or via SBC (Session Border Controller) from AudioCodes, Sonus and other providers.

More and more contact centres support Lync / Skype for Business with attendance display and integration with an Exchange Server. Intelecom Connect (our own contact centre) and Trio are among the suppliers we work with.

Intelecom has developed our own SMS plug-in for Lync / Skype for Business. This can be useful if you want to send messages to contacts who have not installed Lync/ Skype for Business, or contacts who are unavailable.

Here are some of the benefits:

  • Send directly to your contacts
  • Conversations are saved in your Outlook conversation history
  • Send to several contacts simultaneously
  • Trace conversations in your personal telephone or from your desktop
  • Sending text messages is fast and easy. If you need to leave your computer, you can choose whether you would like to receive messages directly on your mobile phone.

In cooperation with a third party vendor, Intelecom set up integration with video systems to ensure seamless meetings across suppliers / platforms. Examples of solutions that interact with each other are Cisco, Skype for Business and Polycom.

Get in touch with us for a non-binding conversation regarding Skype for Business. We also provide references upon request, in case you would like to know more about projects we have delivered.